These Terms of Service (the "Terms") govern your access to and use of the InjuryAgent mobile and web application (the "Service") operated by InjuryAgent, LLC ("InjuryAgent," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What InjuryAgent is
InjuryAgent is a personal documentation tool that helps you record the events, symptoms, expenses, communications, providers, and records related to a personal injury. It is a recordkeeping product. It is not a law firm, not a medical provider, and not an insurance company. Using the Service does not create an attorney-client, doctor-patient, or fiduciary relationship of any kind.
2. Not legal, medical, or financial advice
Content in the Service — including AI-generated summaries, checklists, prompts, and the "Attorney-Ready File" export — is informational only. It is not legal advice, medical advice, or financial advice, and it is not a substitute for consulting a licensed attorney, physician, or professional in your jurisdiction. Do not delay seeking care or legal counsel because of anything you read or generate here. See our Not Legal Advice notice.
3. Eligibility and accounts
- You must be 18 or older, or the parent/legal guardian or authorized representative of the person the records concern.
- You are responsible for keeping your login credentials secure and for all activity on your account.
- You agree to provide accurate information and to update it as needed.
4. Your content
You retain all rights to the notes, photos, audio, documents, and other content you upload or create ("Your Content"). You grant InjuryAgent a limited, non-exclusive license to store, process, transmit, back up, and display Your Content solely to operate the Service for you and the people you explicitly share with (such as a caretaker or attorney). We do not sell Your Content, and we do not use it to train generalized AI models.
You are responsible for having the right to upload anything you upload, including consent from others whose images, voices, or personal information appear in Your Content.
5. AI features
Some features use large language models to summarize, classify, or draft text. AI output can be incomplete, inaccurate, or biased. You are responsible for reviewing AI output before relying on it or sharing it with anyone. Fair-use limits and rate limits may apply to prevent abuse.
6. Emergencies
InjuryAgent is not a substitute for emergency services. If you are in danger or having a medical emergency, call 911 or your local emergency number immediately. The Service is not monitored 24/7 and cannot dispatch emergency help.
7. Acceptable use
- Do not upload another person's records without their consent or the legal authority to do so.
- Do not use the Service to threaten, defame, harass, or defraud anyone.
- Do not attempt to reverse engineer, scrape, or overload the Service.
- Do not use the Service to violate any law or third-party right.
8. Paid plans, trials, and refunds
Some features may require a paid subscription. Pricing, billing cycle, and any free-trial terms are shown at checkout. Subscriptions renew automatically until canceled. You can cancel any time from Settings; cancellation stops future charges but does not refund the current period unless required by law.
9. Termination
You may delete your account at any time from Settings. We may suspend or terminate access if you materially breach these Terms, if required by law, or to protect the Service or its users. On termination, we will delete or de-identify your data as described in our Privacy Policy.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE OR SUITABLE FOR ANY LEGAL, MEDICAL, OR INSURANCE PURPOSE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INJURYAGENT AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT, OR (B) US $100.
12. Indemnification
You agree to defend, indemnify, and hold InjuryAgent harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising from Your Content, your use of the Service, or your breach of these Terms.
13. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute will be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction. Nothing here prevents either party from seeking small-claims relief where eligible.
14. Changes to these Terms
We may update these Terms from time to time. If we make a material change, we will notify you in the app or by email before it takes effect. Your continued use of the Service after the effective date means you accept the updated Terms.
15. Contact
Questions about these Terms? Email us at legal@injuryagent.app.